WhiteWater Express Car Wash

Shift Leader- 811 Cortana

WX811 - Baton Rouge, LA - Full Time

​Click and drag to move​​

Shift Leader

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

Position Overview

The Shift Leader position is responsible for assisting with oversight of each shift. The position ensures that every team member understands and is enabled to perform their daily duties and assists management with completing incident reports and equipment maintenance, repairs, and reporting.

Locations Hiring:
4501 Johnston St., Lafayette, LA 70503
101 Hector Connoly Rd., Carencro, LA 70520
5921AmbassadorCafferyPkwy,Broussard, LA70518
602 Apollo Rd., Scott, LA 70583
216 St Nazaire Rd., Broussard, LA 70518
 

Key Responsibilities

  • Foster a team-oriented environment where every employee feels empowered to take initiative and lead.
  • Cultivate a positive, customer-focused workplace by supporting team growth and leadership development.
  • Address and resolve concerns, including incident reporting, to ensure a seamless experience.
  • Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency.
  • Uphold company policies, enforce safety protocols, and ensure all employees complete required safety training.
  • Provide customers with information on wash products, packages, wash books, and membership plans.
  • Assist customers with membership account updates and issue resolution.
  • Oversee store opening and closing procedures, ensuring all tasks are completed correctly.
  • Learn car wash chemistry, product interactions, and their impact on wash quality.
  • Identify and resolve wash quality issues caused by chemical imbalances or other factors. 
  • Communicate areas of improvement for the location, team, and company to management.
  • Administer customer feedback surveys during each shift to maintain high-quality service standards.

Qualifications

  • Strong team player with leadership abilities to guide and support colleagues.
  • Comfortable working outdoors in all weather conditions, including evenings and weekends.
  • Physically capable of lifting up to 50 pounds and standing or moving for extended periods.
  • Detail-oriented with a focus on delivering high-quality service and maintaining safety standards.
  • Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success.
  • Adherence to all safety protocols, including proper handling of chemicals per safety guidelines.
  • Must successfully pass a background check.

Benefits 

  • Competitive Compensation in Base and Bonus Potential
  • Comprehensive Health Benefits (Medical, Dental & Vision)
  • Paid Time Off in addition to Company Paid Holidays
  • 401(k) Retirement Plan with Company Match
  • Company-Paid Life Insurance
  • Pathways to Advancement
  • Free Weekly Car Washes

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

Apply: Shift Leader- 811 Cortana
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Are you 18 years old or older?
(Applicants must be 18 years old or older for this position due to safety regulations related to working with and/or around heavy machinery.)*
Are you legally authorized to work in the United States?*
This position requires a background check in accordance with applicable laws and company policy. Are you willing to submit to a background check if offered employment?*
This position will require working in fluctuating temperatures and various environmental conditions. Are you confortable with these working conditions?*
This position requires you to report to a designated work location on time for scheduled shifts. Do you have reliable means of transportation to do so?*
What is your highest level of education completed?*
What is your availability? Please include the day(s) of the week and your available timeframes.
Example: Monday and Wednesday, 7:00 AM–3:00 PM.*
Have you previously been employed at WhiteWater Express?*
If selected for the role, when would you be available to start?*
This role involves lifting up to 50 pounds, standing for extended periods, and working around heavy machinery and potentially hazardous equipment. It is essential to maintain full awareness to prevent slips, falls, or injuries. Are you able to meet these physical requirements, with or without reasonable accommodation?*
All information provided in this application, the resume, and during interviews is certified as true, complete, and accurate to the best of my knowledge and belief. Any false, misleading, or incomplete statement, misrepresentation, or omission of facts may result in the withdrawal of a job offer or, if employed, immediate dismissal, regardless of when it is discovered.*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Human Check*