WhiteWater Express Car Wash

IT Field Technician

WX999 - IT Tech - Houston, TX - Full Time

 Come Work Where Leaders are Grown!


 

  Join Our Team to Fast-Track Your Career!

At WhiteWater Express, we're not just a car wash; we're a family built on respect, communication, and a passion for people. With 108 open locations and growing, we're dedicated to providing exceptional service while fostering personal and organizational growth. If you're ready to join a team that values flexibility, adaptability, and personal development, WhiteWater Express is the place for you!

As an IT Technician, you will provide technical support to our car wash locations in the southeast area of Houston, including the Friendswood area. You will be responsible for ensuring the efficient functionality of our car wash equipment and building systems, conducting repairs, installations, and maintenance tasks as needed.


What we offer:

  • Growth and Development Opportunities 
  • Competitive Pay
  • Generous Paid Time Off accrual
  • Closed on major holidays
  • Free car wash membership
  • 401(k) Retirement Plan with matching
  • Health, Dental and Vision Insurance
  • Company-paid life insurance
 

Duties and Responsibilities:

  • Support a car washing robot! Looking for energetic IT talent to join the fun, fast-paced IT
  • Whitewater team.
  • Install and troubleshoot the car wash POS; hardware, software, pay station terminals, etc.
  • Hands-on repair of proximity sensors, control systems, receipt printers, RFID, LPR, mag-
  • loops, gates, touchscreen, relays, and so much more!
  • Low voltage cable installation and termination.
  • Repair and install car wash camera systems.
  • Lots of travel between stores in the market and occasional out-of-state travel when needed.
  • Install and configure computer hardware, software, switches, wireless, printers, and firewalls.
  • Responding in a timely manner to IT issues and requests using internal ticketing software.
  • Respond after hours/weekends when needed to maintain car wash operations. 
  • Provide awesome technical support across the company!
  • Manage asset inventory, software licensing, order parts, and warranties.
  • Setup and configuration of mobile devices.
  • Collaborate with other departments during car wash maintenance, upgrades, and repairs.
 

Requirements:

  • Experience with DRB or other car wash POS is a plus.
  • Experience with Laguna or other control systems is a plus.
  • Experience with relays, soldering, control systems, or robotics is a plus.
  • 2 years of technical experience or equivalent associates/technical degree.
  • Critical thinking and analytical skills to investigate and solve problems.
  • Must be a self-starter.
  • Team Player who is willing to learn new tasks.
  • Excellent time management skills.
  • Proficient in the use of remote connecting software.
  • Experience in hardware and software maintenance and troubleshooting.
  • Ability to work in a fast paced highly communicative team environment.
  • Ability to be available occasionally for after-hours service calls and respond to high priority
  • calls.
  • Ability to coordinate and communicate with general contractors and vendors as needed.
  • Must have reliable transportation to travel between locations.
  • Ability to travel to different markets as needed.
  • Must complete a pre-hire background check and driving history review
 

 Ready to Catch a Wave to Success?! 

Apply: IT Field Technician
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
What’s your highest level of education completed?
College or University
LinkedInLinkedIn profile URL:
What languages do you speak fluently?
Desired salary
Earliest start date?
Have you ever been convicted of a felony?*
If “Yes”, you have been convicted of a felony, please explain the circumstances around the conviction:
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!
Are you authorized to work in the U.S.?*
Are you willing to submit to a full background check including DMV?*
How did you hear about this opportunity? (If referred by a WhiteWater Express team member, please provide their full name and location in the textbox below.)*
Are you able to commit to reporting to our office daily at 106 Vintage Blvd, Houston, TX 77070? This position is not remote, so regular presence in the office is required.*
When reviewing the description for this position, what do you feel is a fair compensation for this role?*
Which payroll systems have you worked with?*
On a scale of 1 to 5, with 1 being basic and 5 being advanced, how would you rate your computer literacy? Please provide examples or describe the types of tasks you're comfortable performing on the computer at your rated level.*
When can you start?*
Are you able to perform the essential functions of the job with or without reasonable accommodations?*
If you require any reasonable accommodations, please let us know so we can discuss how we can best support you.*
Are there any specific accommodations you have needed in the past to perform your job effectively?*
How many years of Payroll processing experience do you have?*
Have you ever been convicted of, or pleaded guilty or no contest to, a felony or misdemeanor? Please exclude any convictions that have been sealed, expunged, or statutorily eradicated. Answering 'yes' does not automatically disqualify you from employment; each case is considered based on its relevance to the responsibilities of the position.*
Felony explanation:
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Human Check*