IT Deployment Specialist

Remote

Full Time

WX999 - IT Tech

Mid Level

IT Deployment Specialist

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

Position Overview

WhiteWater Express Car Wash is seeking a proactive and technically skilled IT Deployment Specialist professional to join our growing team. Plan, coordinate, and execute IT deployments across new and existing locations. Installs, configures, and tests POS systems (DRB, ICS), networks, payment kiosks, and related hardware/software to ensure operational readiness. Provide advanced technical support for all IT systems and serve a liaison for cross-department collaboration. Leads IT projects and repairs requiring on-site presence or advanced skillset.

This candidate may be located in Dallas/Fort Worth, Austin, Waco, or Houston, Texas, or must be willing to relocate to one of these areas. WhiteWater will provide a relocation stipend.

This position reports to: IT Operations Manager.

Key Responsibilities

Prepare and execute deployment plans for IT projects and in-field support.
Install and configure POS, network devices, and peripherals.
Serve as liaison between the operations team, maintenance team, and vendors.
Provide technical documentation and post-deployment support.
Serve as an escalation path for advanced troubleshooting and repair supporting the IT Support team and participate in the IT Support call queue when not in the field.
Service all IT systems; all POS Hardware/Software, Network infrastructure, Tunnel Controllers, Ground Loops, Cameras, Phones, Wireless, etc.
Provide training for the IT team and Operations team as needed.
Serve as in-field tech support for IT Support team requiring advanced support or when unable to collaborate with the Maintenance team or Operations team for resolution
Respond to wash down and equipment failures when requiring in-field support
Lead system upgrades, migrations, and system rollouts.
Document task completion and work orders as assigned.

Qualifications

A Bachelor’s degree in Information Technology, Computer Science, or a related field; OR 5+ years of experience in an IT role.
Strong knowledge of network infrastructure, POS systems, and advanced IT hardware/software.
Knowledge in controls systems, low voltage, networking and camera systems.
Certifications such as ITIL, CompTIA A+, Network+, or similar are a plus.
Excellent communication, interpersonal, and problem-solving skills.
High travel requirement (estimated 85%)

Benefits

Competitive Compensation in Base and Bonus Potential
Comprehensive Health Benefits (Medical, Dental & Vision)
Paid Time Off in addition to Company Paid Holidays
401(k) Retirement Plan with Company Match
Company-Paid Life Insurance
Pathways to Advancement
Mileage reimbursement for in-field support
Free Weekly Car Washes

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

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Do you have experience supporting a car wash POS (i.e. DRB, ICS, Micrologics, Sonnys, Washify, etc)?*

Do you have professional experience troubleshooting low-voltage control wiring (relays, sensors, loops) using a multimeter?*

This role requires travel up to 85% of the time. Please confirm you are willing and able to maintain this schedule.*

Do you have any experience working with IP camera systems?*

Do you have reliable transportation?*

Can you lift a minimum of 35 lbs?*

If you are currently living in another state other than Texas, are you willing to relocate? WhiteWater offers a relocation stipend if needed.*

What is your desired salary? Please do not enter in negotiable. This position has a salary ranging from $55K-$65K a year.*

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All information provided in this application, the resume, and during interviews is certified as true, complete, and accurate to the best of my knowledge and belief. Any false, misleading, or incomplete statement, misrepresentation, or omission of facts may result in the withdrawal of a job offer or, if employed, immediate dismissal, regardless of when it is discovered*

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Welcome to WhiteWater Express

Where people power our success!

We're not just in business; we're in the business of PEOPLE. At our core, we stand tall on the pillars of respect, communication, and a collective fervor for people and leadership.

But here's what sets us apart: we've crafted a culture that ignites excitement, fosters engagement, and fuels personal growth and development. These elements aren't just words; they're the heartbeat of our triumphs.

Join us in a journey where people drive innovation, growth, and incredible achievements. At WhiteWater Express, YOU are the force behind our remarkable success. Welcome to a workplace that elevates you.

Come Work Where Leaders are Grown!

IT Deployment Specialist

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