HR Business Partner

Houston, TX

Full Time

WX999 - HR

Experienced

HR Business Partner

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

Position Overview
The Human Resources Business Partner (HRBP) partners directly with operational leadership to support people-related decision making across fast-paced, multi-unit business environments. This role works closely with Regional and Site Leaders to address performance concerns, improve team effectiveness, and navigate employee relations matters in real time.

The HRBP provides coaching and guidance to leaders on performance management, workforce planning, employee development, and organizational effectiveness in environments where staffing needs, leadership capability, and business priorities may shift frequently. This position requires the ability to evaluate situations from both a business and risk perspective, balancing regulatory considerations with operational outcomes.

Success in this role requires sound judgment, comfort operating with incomplete information, and the ability to influence leaders without direct authority in order to drive consistent people practices across geographically distributed teams.

This role supports multi-state, multi-unit operations and requires working knowledge of employment law, employee relations, and compliance considerations across diverse jurisdictions.

Supervisory Responsibilities
This role operates semi-autonomously and supervises up to three employees. Responsibilities include hiring, training, directing work, evaluating performance, and addressing employee concerns in accordance with company policy and applicable laws.

Key Responsibilities

Partner with operational leaders to support day-to-day people decisions related to performance management, team effectiveness, and employee relations.
Provide real-time coaching and guidance to managers on leadership practices including performance conversations, accountability, and development planning.
Collaborate with leadership to address employee concerns, resolve workplace issues, and improve working relationships across teams.
Evaluate employee relations matters and determine appropriate next steps based on business context, leadership capability, and risk considerations.
Support leaders through corrective action processes including performance improvement planning and disciplinary action when necessary.
Conduct or support employee relations reviews and investigations as appropriate.
Identify recurring workforce challenges and partner with leadership to implement practical solutions that improve engagement, retention, or productivity.
Guide leaders through organizational changes including workforce planning, role transitions, or team restructuring.
Monitor trends across assigned business units and partner with HR leadership to develop targeted programs or interventions as needed.
Ensure consistent application of people practices across locations while adapting guidance to meet operational realities.
Collaborate with Talent Acquisition, Payroll, and HR Operations to support onboarding, transfers, and internal movement.
Participate in regional ops meetings to maintain awareness of operational priorities and workforce needs.
Provide guidance to HR Rep staff supporting assigned business units.
Performs other related duties as assigned.

Required Skills/Abilities

Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, compensation, benefits, administration, diversity, performance management, and federal and state respective employment laws.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Proficient with Google workspace or related software.
Must possess a thorough understanding of and experience in working with government agencies, regulations and laws (FMLA, OFCCP, FLSA, EEOC, DOL, OHSA, etc.).
Must possess knowledge of employment law. Demonstrated HR policy & procedure experience.
ADP HRIS experience preferred.

Qualifications
Minimum of a Bachelor's degree (or equivalent) in Human Resources, Industrial Psychology, Business or related field and 8 years of experience resolving complex employee relations issues. However, a combination of experience and/or education will be taken into consideration.

SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment required.

Benefits

Comprehensive Health Benefits (Medical, Dental & Vision)
Paid Time Off in addition to Company Paid Holidays
401(k) Retirement Plan with Company Match
Company-Paid Life Insurance
Free Weekly Car Washes

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

#INDCorp

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you at least 18 years old or older?*

Are you legally authorized to work in the United States?*

Have you previously been employed at WhiteWater Express?*

This role is onsite, Monday–Friday during normal business hours, and located at 106 Vintage Park Blvd, Houston, TX 77070. Please confirm your ability to meet this requirement.*

Do you possess a Bachelor's degree (or equivalent) in Human Resources, Industrial Psychology, Business or related field and 8 years of experience resolving complex employee relations issues?*

Do you currently have a SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential? If not, are you willing to obtain the certification within one year of employment ?*

Do you possess 8 years of progressive HR experience with a focus on employee relations, benefits administration, policy management, and compliance?*

How many years of experience do you have leading employee relations investigations across multiple sites at the same time?*

What is the largest number of physical locations you have supported concurrently as an HRBP or HR Generalist?*

What is the largest employee population you have directly supported in an HR role?* Under 250250 - 499500 - 699700 - 9991000+

This role has a base salary range of $90,000–$110,000 per year. What are your total compensation expectations for this role? (Please provide a specific number or range; do not enter “Negotiable.”)*

Are you able to perform the essential functions of the job with or without reasonable accommodations?*

This position may require a comprehensive background check in accordance with applicable laws and company policy. Are you willing to submit to a background check if offered employment?*

All information provided in this application, the resume, and during interviews is certified as true, complete, and accurate to the best of my knowledge and belief. Any false, misleading, or incomplete statement, misrepresentation, or omission of facts may result in the withdrawal of a job offer or, if employed, immediate dismissal, regardless of when it is discovered.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Welcome to WhiteWater Express

Where people power our success!

We're not just in business; we're in the business of PEOPLE. At our core, we stand tall on the pillars of respect, communication, and a collective fervor for people and leadership.

But here's what sets us apart: we've crafted a culture that ignites excitement, fosters engagement, and fuels personal growth and development. These elements aren't just words; they're the heartbeat of our triumphs.

Join us in a journey where people drive innovation, growth, and incredible achievements. At WhiteWater Express, YOU are the force behind our remarkable success. Welcome to a workplace that elevates you.

Come Work Where Leaders are Grown!

HR Business Partner

Apply for this position